Privacy Policy for Mixed Interactive LLC

Last Updated: June 5, 2026

Mixed Interactive LLC ("we," "us," or "our") operates mixedi.com (the "Website"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Website, purchase our physical printing services, or subscribe to our Software-as-a-Service (SaaS) website platforms.

By using our Website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information to provide and improve our services to you:

Personal Identifiable Information (PII): While using our Website or purchasing services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including: Name, email address, and phone number. Billing address and shipping address (for physical print delivery). Account login credentials (usernames and passwords).

Payment Data: All payments are processed securely through our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card numbers or bank account details on our servers.

User-Submitted Content & Artwork: We collect and store files, images, graphics, and text that you upload for custom print production or to build and host your SaaS websites.

Usage Data: We automatically collect information about how the Website is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, and diagnostic data.

2. How We Use Your Information

Mixed Interactive LLC uses the collected data for various purposes:

To Fulfill Orders: To process, print, ship, and deliver your physical custom print orders.

To Provide SaaS Services: To provision, host, maintain, and support the websites and software infrastructure you subscribe to.

To Manage Your Account: To manage your registration as a user and provide access to different functionalities available to registered users.

To Communicate With You: To send you transaction receipts, shipping tracking updates, SaaS billing notifications, or administrative alerts.

To Customer Support: To provide client support and respond to inquiries or troubleshooting requests.

For Marketing: With your permission, to send you newsletters, marketing or promotional materials, and special offers about other goods or services we offer. You can opt out at any time.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. We only share your data in the following necessary scenarios:

Third-Party Service Providers: We employ external companies and individuals to facilitate our services. This includes shipping carriers (e.g., UPS, FedEx, USPS) to deliver print products, cloud infrastructure providers (e.g., AWS, Google Cloud) to host SaaS websites, and automated payment processors. These parties only have access to your data to perform specific tasks on our behalf.

Business Transfers: If Mixed Interactive LLC is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security & Retention

Security: The security of your data is highly important to us. We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your personal data. However, please remember that no method of transmission over the Internet is 100% secure.

Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

5. Third-Party Data Hosting (SaaS Clients)

If you utilize our SaaS website services to host your own platform, you may collect personal information from your end-users.

Mixed Interactive LLC acts strictly as a Data Processor regarding the data you collect through your hosted website.

You, as the store/website owner, operate as the Data Controller and are entirely responsible for ensuring your website has its own privacy policy compliant with applicable laws regarding your users' data.

6. Your Privacy Rights (Depending on Location)

Depending on your residency (e.g., California, the EU, or other highly regulated states/countries), you may have specific rights regarding your personal information, including:

The right to access, update, or delete the information we have on you.

The right of rectification (to change inaccurate data).

The right to object to or restrict our processing of your personal data.

The right to withdraw consent at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can remove it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. SMS Compliance

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

10. Contact Us

If you have any questions or complaints about this Privacy Policy, please contact Mixed Interactive LLC at:

Email: [email protected]